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Sign up. Therefore, EIL will not be responsible for those additional travel services. It's priced assuming your company is paying! Business Premier table for two on an e Business Premier cooked breakfast Business Premier meal Business Premier seating on an e or e train. Eurostar vary the allocation of first class cars on each train between these two classes according to demand.
See the Tips for choosing your seat section below for a Eurostar seating plan. All Eurostar tickets include a specific reserved seat, and initially you'll be allocated seats. If you're buying at www. If you buy tickets at www. See tips on picking the best seats below. Important: The Manage Booking system will work if you bought your ticket at www.
By all means try, but don't be worried if your reference number doesn't let you use this feature. Booking references issued by some perfectly legitimate sales channels won't necessarily work this system.
Seat numbering plan for Eurostar e Currently, all Eurostar departures are operated by e trains. All 8 e s have been put into storage until passenger numbers return to normal after the pandemic. However, for the record, here's how to check:. Go to www. If your first class seat is in cars 1, 2, 3 or 14, 15, 16 it is an e If it is in cars 7, 8, 9, 10, 11 or 12 it is an e Remember that the type can still be switched on the day for operational reasons! If you already have a ticket you can go to www.
If your train has 16 cars with 1st class at each end, it's due to be an e If 18 cars with all 1st class cars in the middle, it's an e If you're travelling as a group of 3 or 4 people , choose seats around a table as opposed to airline-style pairs all facing the same way, as this is much more sociable.
If you're a couple in first class , choose a pair of seats facing across an intimate table-for-two. If you prefer a window seat which lines up with the window rather than one next to a blank bit of wall between the windows , look carefully at the plan. The white or pale blue sections in the coach walls on the plan are the windows.
In standard class, a seat in the car next to the bar car makes it easier to fetch food and drink, which might be a consideration. On the other hand, you get more people walking through to get to the bar. If you've a tight onward connection when your Eurostar arrives in Paris or London , book a seat at the front of the Eurostar train i. If going to Brussels, see information about the short cut to other platforms here.
Quiet coach : Eurostar trialled a 'quiet coach' in Business Premier and Standard Premier but not Standard class in , but the trial ended, and there is now no designated quiet coach. On Eurostar's e trains in all classes but not e , the edge of your seat can be extended 2 inches just by pulling it out. If you're tall, this is a great feature! Unlike other British and European trains, Eurostar operates a check-in system. You must check in for any Eurostar train at least 30 minutes before departure 10 minutes for Business Premier passengers, 60 minutes for the Eurostar ski trains.
However, the gates still close 30 minutes before departure 10 minutes for Business Premier so if you can't make the full 90 minutes because of your other train connections it should still be OK. But earlier is better! Check-in opens at up to 2 hours before each train departure, it varies depending how busy they expect to be that day. Check-in at London St Pancras. Check-in at Paris Nord. Check-in at Brussels Midi.
The check-in gates are in the wide passageway off the lower street level shopping arcade, one level down from the Eurostar trains themselves. To check in, place your ticket barcode on your phone or a printout against the small scanner screen on the automatic ticket gates. Or you can use a staffed check-in kiosk. If you want to change your allocated seat for example, to make sure you're facing forward , ask at a staffed kiosk.
No need to remove your belt or shoes, no nonsense with liquids though they don't like you carrying a cup of coffee through! After the security scan there's a UK passport check, where staff will scan your passport. Then there's a French passport check. Then you're inside the departure lounge and free to use the shops, bar, cafe or other facilities until your train is ready for boarding, usually minutes before departure.
The Eurostar information desk can provide you with Eurostar information, a free map of Paris, and Paris visitor metro passes. The entrance to the Business Lounge at St Pancras is on the right-hand side of the departure lounge, immediately after the passport check.
The six Eurostar platforms at St Pancras platforms are directly above the departure lounge, and a boarding announcement will be made about minutes before departure.
There are two gently-sloping moving walkways up to each platform, plus a lift. If your reservation is in cars , you use one walkway, if your reservation is in cars you use the other. Just follow the signs! There are no formalities on arrival in Paris, Lille or Brussels other than a very occasional spot check , it's all done before you board. So on arrival you just walk off the train, simple as that St Pancras' beautiful gothic facade The station building is now a luxury hotel, the Renaissance, accessed from the forecourt via the big archway in the photo above.
See London St Pancras station information. This way to check-in! Check-in gates: You scan your ticket barcode to open the automatic gates, then through security, then a passport check, and you're in the departure lounge! Departure lounge In this photo you can see the travelator up to the platform, and the shop at the back. The blue bench seating in the centre of this photo has now been improved with more regular seating of the brown type.
Business Premier lounge When boarding is announced, staff open the glass doors and passengers go up the travelators to the platform above. There are six platforms, Station plan, click top right to expand. To use the automatic gates, place your ticket barcode on your phone or a printout against the small scanner screen on the gate.
If you want to change your allocated seat for example, to make sure you're facing forward , use a staffed kiosk. Immediately after the ticket check you enter the terminal and have your passport checked by French police. Then there's a passport check by UK Border Force, with a choice between staffed kiosks and automated passport e-gates.
You then turn right and enter the departure lounge which is on the first floor alongside platform 3 there isn't a platform 1 or 2 at Paris Nord. It also has a cocktail bar, open afternoon and evenings. It's on the second floor, immediately after the security checks turn left and go up the stairs or lift.
Porte A is the one closest to the buffer stops, for boarding cars at the rear of the train. Porte B is the far one, for boarding cars at the London end of the train. However, they lead to the same platform, so it's not the end of the world if you use the wrong one. There are no formalities on arrival in London unless UK customs people pull you over , it's all done before you board.
This photo is taken looking along the station concourse with the platforms on the right. It shows the escalator opposite platform 17 up to the balcony leading to the first-floor Eurostar check-in. Departure lounge at Paris Nord. Much improved since the early days, there are toilets, shops and cafes.
Business Premier lounge , upstairs from the main lounge, featuring this great cocktail bar. Paris Nord station plan, click top right to expand Check-in at Brussels Midi The main concourse at Brussels Midi is a wide and it has to be said gloomy street-level passageway running underneath all 22 platforms.
It's marked Channel Terminal. Inside the Channel Terminal entrance you'll find a small waiting area with staffed check-in desks and automatic ticket gates. Immediately after the ticket check there's a passport check by Belgian police. Then comes a passport check by UK Border Force. No need to remove your shoes, no nonsense with liquids though they don't like you carrying a cup of coffee through!
In Brussels I find my belt buckle sets off the metal detector, in London it doesn't. Once in the large departure lounge there is a car-bar, jewellers and chocolate shop. The entrance is inside the main departure lounge, veer left when you enter, passing the cafe counter to your right. Entrance to the Eurostar terminal in Brussels Departure lounge at Brussels Midi The entrance to the Business Premier Lounge is to the left of the cafe, behind the big steel pillar in this photo.
Business Premier lounge. This is the drinks area. Brussels Midi station plan, click top right to expand There are two types of train in service with Eurostar, both with similar interiors:. Eurostar have 17 e trains.
Eurostar have 8 e trains, but they have all been taken out of service and put into storage during the coronavirus pandemic. They are likely to remain out of service until passenger numbers return to previous levels, with all services operated by e trains until further notice. How to tell which type of Eurostar is due to operate which departure. Eurostar introduced the first of their new e trains onto the London-Paris route in and all 17 e trains are now in service.
Built by Siemens, the new trains feature free WiFi in all classes and power sockets at all seats. And yes, seat 61 is still the best seat in the house - if you pick seat 61 in the right first class car, that is.
Cars 2, 3, 14 or 15, since you ask Click here for e seating plan. How to tell if your Eurostar is due to be an e A Eurostar e Larger photo. Standard class seats. Baby-changing facilities in all toilets Seat 61?
A table for two in 1st class An e at St Pancras. Eurostar's refurbished e trains This is no mere change of the seat covers, it's a completely new interior, making them almost indistinguishable from the brand-new e trains - the much larger cafe-bar area is one difference.
Like the new es, the refurbished e trains feature free WiFi in all classes, power sockets at all seats, and USB sockets as well as power sockets in 1st class. The seat layout is similar to the original TMST but with a few slight differences.
Eurostar's e trains were taken out of service and put into storage when the coronavirus pandemic hit, they are likely to remain out of service for several years until passenger numbers return to previous levels. The first freshly-refurbished e Standard class seats on an e One of two bar cars on an e, larger than e All Eurostar trains are completely non-smoking.
The cafe-bars serve tea, coffee, hot chocolate, beer, wine, spirits, sandwiches, wraps and a few hot dishes such as Chicken Tikka Massala. The bar accepts credit cards as well as cash. Alternatively, feel free to take your own food and drink, even your own bottle of wine the overnight Ski Train is an exception where no alcohol is allowed. The bar car also sells Paris metro tickets , individually and in carnets of Ticket prices for the Eurostar can vary dramatically according to time and season.
However, there are several tour companies that offer year round return tickets to Paris at fixed prices.
This means that you can sometimes find a real bargain! There are also several websites that offer special Eurostar deals, which normally combine a train ticket with accommodation. They offer deals to Paris, Bruges and Marseille. Finally, if you are still unable to find a cheap Eurostar ticket we recommend checking flights from London, which are often cheaper than the train.
The first place to check is here. This website offers all sorts of last-minute deals on cheap Eurostar tickets from London and is a good way of getting cheap Eurostar tickets. Tickets can be to Paris, Marseille or Bruges, and normally include accommodation in the price as well. Sometimes, their deals are much cheaper than the official Eurostar website. The second place to check is here.
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